Politique d’expédition
Shipping Policy
Last updated: June 9, 2025
At Karl & Kate, each piece of jewelry is handmade to order with care and precision. Please read the following information regarding our shipping process.
Production Time
All our pieces are made to order. Please allow 5 business days for production before your order is shipped.
Shipping Costs
We offer free standard shipping worldwide. For express delivery, additional charges apply and will be calculated at checkout.
Shipping Times (after production)
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France & Europe: 3–6 business days
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United States & Canada: 5–10 business days
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Rest of the world: 7–15 business days
Please note that these are estimated delivery times and may vary depending on local carriers and customs.
Tracking
Once your order is shipped, you will receive a tracking number by email. If you haven’t received it within 6 days after ordering, feel free to contact us.
Customs & Duties
International orders may be subject to customs duties and taxes. These charges are the buyer’s responsibility.
For U.S. returns, please make sure to mark the parcel as “Return goods” on the customs declaration to avoid unnecessary fees.
Shipping Address
Please double-check your shipping address. We are not responsible for delays or losses due to incorrect or incomplete addresses.